Frequently Asked Questions
Everything you need to know about shopping with Boston Proper.
What is the Boston Proper return policy?
We want you to love your purchase. If you are not completely satisfied, you may return unworn, unwashed merchandise with original tags attached within 60 days of the shipping date for a full refund or exchange.
How do I determine my correct size?
To ensure the perfect fit, please refer to our comprehensive Size Guide located on each product page. Our 'Proper Fit' technology provides detailed measurements for tops, bottoms, and dresses to match your unique silhouette.
When will my order ship and how can I track it?
Standard orders typically process within 1-2 business days. Once your order has shipped, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.
Does Boston Proper offer international shipping?
Currently, we ship to all 50 U.S. states, U.S. territories, and APO/FPO addresses. We are working on expanding our reach to international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also offer express checkout options through PayPal, Apple Pay, and Afterpay for interest-free installments.
How should I care for my boutique apparel?
To maintain the quality and longevity of our high-end fabrics, we recommend following the specific care instructions printed on the inner garment label. Many of our specialty pieces require dry cleaning or gentle hand-washing.